Autohaus Lancaster, Inc

1373 Manheim Pike Lancaster,, PA
  1373 Manheim Pike Lancaster,, PA
  (717) 299-2801

Showroom Receptionist/Staff Assistant

Location: Lancaster,, PA
Type: Full Time
Description: SHOWROOM RECEPTIONIST / STAFF ASSISTANT Full-Time Position Experience Required
More Info / Apply

1373 Manheim Pike, Lancaster, PA


SHOWROOM RECEPTIONIST / STAFF ASSISTANT


Full-Time Position
Experience Required


AUTOHAUS LANCASTER, INC. is seeking a Showroom Receptionist / Staff Assistant for our busy dealership. Ideal candidates will have a professional appearance, excellent phone etiquette with a pleasant professional speaking voice, and the ability to multi-task. This full-time position pays an hourly rate depending on skill level and receives full company benefits. Some weekend work may be required from time to time.


Showroom Receptionist/Staff Assistant - Job Description: 
The Showroom Receptionist / Staff Assistant must be able to handle multiple incoming telephone calls with skill and calm professional demeanor. Job duties will require experience with Microsoft Office products such as Word, Excel, Publisher, Powerpoint, etc.


Showroom Receptionist/Staff Assistant - Job Responsibilities: 

  • Effectively direct customers to respective staff and or department locations by maintaining employee and department directories; giving instructions.
  • Maintain telecommunication system by following manufacturer’s instructions for house phone and console operation.
  • Maintain a safe and clean reception area by complying with procedures, rules, and regulations set forth by the Autohaus Management.
  • Maintain a record of superior customer satisfaction by maintaining a positive and upbeat demeanor at all times.
  • Effectively complete various administrative tasks requested by Autohaus management.
  • Maintain and update various inventory control systems for the various showrooms and assist management with stocking in of vehicles.
  • Employ excellent customer service skills to establish and maintain effective working relationships with fellow co-workers and customers.
  • Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
  • Assist the dealership team in lot arrangement, snow removal, or dealer trades.
  • Work assigned schedule and be on time.
  • Uphold the highest ethical and legal standards in every aspect of the job.
  • Limit personal telephone/cell phone use to maintain a high level of workplace efficiency and professionalism.
  • Record working hours using company time card system.
  • Limit internet use to professional activity and refrain from excessive personal social media activity.
  • Other necessary general sales support functions as requested by Autohaus management.


Showroom Receptionist/Staff Assistant - Requirements:

  • Knowledge of clerical and administrative procedures
  • Skilled in Microsoft Office including Word, Excel, Publisher,
    Powerpoint, etc.
  • Must be able to handle multiple incoming telephone calls with skill and a calm professional demeanor.
  • Knowledge of customer service practices and principles
  • Strong keyboard skills
  • Good communications skills and professional personal presentation
  • Ability to multi-task in a sometimes high-stress, demanding environment
  • High-school Diploma or GED
  • Valid Driver’s License


Job Benefits: We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

  • Major medical insurance
  • Paid vacation and sick time
  • 401k with contribution
  • More details available at interview

Autohaus is a fifty plus year family owned franchised Volkswagen, Audi and Porsche dealership in Lancaster County, Pennsylvania. As one of the most respected dealers in Lancaster, our customers and employees alike enjoy the warm personal environment that Autohaus provides. Come see for yourself.

We are an Equal Opportunity Employer and a drug-free workplace.

Automotive dealership receptionist, office assistant, switchboard, administrative jobs, clerical jobs, automotive dealership jobs, full-time, hourly pay, Lancaster

Service Advisor

Location: Lancaster,, PA
Type: Full Time
Description: AUTOMOTIVE, SERVICE ADVISORS / SERVICE WRITERS Hiring Now! Service Advisor Experience Required
More Info / Apply

1373 Manheim Pike, Lancaster, PA

AUTOMOTIVE, SERVICE ADVISORS / SERVICE WRITERS

Hiring Now!
Service Advisor Experience Required


AUTOHAUS LANCASTER, INC. is hiring now for Service Advisors / Service Writers for our busy Audi, VW and Porsche service departments. Due to our tremendous growth over the past 3 years, we need to add Service Advisor positions now to meet our increased customer demand. If you are ready for a career with growth potential, working with international leading brands, then we would like to speak with you.


Service Advisor - Job Description: 
As an Automotive Service Advisor / Service Writer, you will be experienced and aware of the latest customer service practices and be a persistent problem solver.


Service Advisor - Job Responsibilities: 

  • Greet customers and assist them with any inquiries they may have.
  • Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
  • Consult with customer on applicable service specials.
  • Prioritize required services, and are prepared to provide options upon request.
  • Document declines for services and ask for follow-up on future service considerations.
  • customer informed on completion times, service expenses, and possible changes.
  • Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
  • Provide concierge support for all owner inquiries to assure the customer has a positive service experience.
  • Spend quality time developing rapport with customers.
  • Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.


Service Advisor - Requirements:

  • Service Advisor experience required.
  • Experience as a Service Advisor is required
  • Computer proficiency on relevant platforms is a plus
  • Valid driver's license
  • Ability to pass pre-employment drug screening and background check


Job Benefits: We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

  • Major medical insurance
  • Paid vacation and sick time
  • 401k with contribution
  • More details available at interview

Autohaus is a fifty plus year family owned franchised Volkswagen, Audi and Porsche dealership in Lancaster County, Pennsylvania. As one of the most respected dealers in Lancaster, our customers and employees alike enjoy the warm personal environment that Autohaus provides. Come see for yourself.

We are an Equal Opportunity Employer and a drug-free workplace.

Automotive, service advisor, service writer, automotive maintenance and repair jobs, skilled labor, Porsche VW Audi repair, Lancaster